You're always talking to one of us.
Before you write
If it's about an existing order, include your order number. It's in your confirmation email and it starts with #.
If it's about sizing, send us your dog's head and neck measurements and a photo of them. We can usually tell you the right size straight away.
If it's about wholesale, say a bit about your shop and where you're based, and we'll send the form over.
Sizing, shipping, and returns are all covered on our SIZE GUIDE and FAQ page. Worth a look before you write, you might find the answer faster than we can send it.
